Privacy Policy

Last updated: 1 February 2025

At a Glance

WordCloudEdit helps teams turn text into presentation-ready word clouds. We only collect the information required to operate the editor, support collaboration, and keep your projects secure.

  • Account details (name, email, avatar) let you sign in and save workspaces.
  • Project content stays in your workspace. We never sell data or use it to train third-party models.
  • Trusted sub-processors such as Supabase, Cloudflare R2, Stripe, and Resend help us deliver the service securely.
  • You can export or delete projects at any time from within the editor.

Information We Collect

Account & Billing

Name, email address, avatar, and authentication metadata needed to create and secure your account. Stripe processes payment information on our behalf; we do not store full card numbers.

Workspace Content

Text you paste, uploaded files, saved projects, palettes, and templates. Content is stored so you can reopen, edit, and export your word clouds. You control what remains in your workspace and can delete anything at any time.

Product Usage

Event-level telemetry (feature usage, performance, errors) that helps keep the editor reliable and guides our roadmap. When regional regulations require consent, analytics and marketing cookies only run after you opt in.

Device & Technical Data

IP address, browser, operating system, device identifiers, and locale to secure your account and surface the right experience.

How We Use Data

  • Deliver core functionality: authenticate users, generate word clouds, save projects, and process exports.
  • Operate and improve the product through diagnostics, bug fixes, and aggregated usage insights.
  • Communicate about account activity, feature launches, optional marketing updates, and support responses.
  • Protect the platform by preventing fraud, abuse, or security incidents and enforcing our Terms of Service.
  • Meet legal, tax, and accounting obligations where we operate.

Cookies & Local Storage

Essential cookies maintain your session. Optional analytics or marketing cookies run only when enabled for your region and after you provide consent. You can review or change your preferences at any time.

When We Share Data

We do not sell personal information. Limited sharing happens with partners who support our operations:

  • Supabase and Cloudflare R2 for secure infrastructure and storage.
  • Stripe for subscription billing and payment processing.
  • Resend and similar providers for transactional email.
  • Legal, regulatory, or enforcement bodies when required to comply with applicable law.

Retention & Deletion

Project content remains until you delete it or close your account. After account closure we remove associated projects within 30 days, except where longer retention is needed for legal or billing purposes. Backups rotate on a regular schedule.

Your Rights

Depending on where you live, you may have the right to access, correct, export, or delete your personal data and object to certain processing. We honour these rights for all users. Email us and we will respond within 30 days.

International Transfers

WordCloudEdit operates from the Asia Pacific region with infrastructure in the United States and European Union. When data crosses borders we rely on standard contractual clauses or equivalent safeguards to protect it.

Contact

Questions about privacy? Email [email protected] or write to the WordCloudEdit team via oowebs.com. We are happy to explain how we handle your data.